Warranty Controller

Salary: £Negotiable
Location: Bradford

XCL Group are currently recruiting for a Warranty Controller, to join them on a permanent basis to join a growing main dealership within the Bradford area. They are ideally looking for somebody within the automotive environment, who has Warranty Controller experience.


The Role:

  • Maximise all warranty claims to ensure best settlement recovery
  • Lead and negotiate claims with franchise partners as required
  • Use skills to abilities to support staff in all areas of the business
  • Any other duties as defined by the line manager.
  • Ensure the business is warranty audit ready
  • Regular and accurate usage of TCMS in line with expectations
  • Monitor and ensure daily, weekly & monthly claim targets are met
  • Liaison with internal departments (Service, Parts, Finance, Logistics)
  • Ability to work under pressure, strict deadlines, and warranty constraints
  • Have a strong customer focus with proven negotiation skills
  • Good communication skills and the ability to work on your own initiative
  • Be able to delegate and an effective team player
  • Excellent use of Microsoft, ERP solutions & supplier portals
  • Experience of working with a service environment
  • Adept at driving change and continuous improvement


The candidate:

  • Warranty controller experience
  • Ideally experience within automotive industry
  • Full UK Car licence ideally
  • Working hours will be discussed on interview


For more information please contact Amy Thornton at XCL Group on 01484 819900 or amy.thornton@xclgr.com

Want to apply?

To apply for this job, please send your CV with a covering letter to info@xclgr.com

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