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Common Customer Service Job Interview Questions

Whatever sector you work in, the responsibilities and requirements of customer support personnel will be largely the same. See some common interview questions for customer service jobs here.

Tips for Delivering a Great Interview Presentation

Interview presentations are used to assess whether a candidate can do the job, has strong communication skills and is organised. So how can you make sure you deliver a great interview presentation? 

How To Answer Competency Based Interview Questions

In any job interview, regardless of the sector or role you are looking to work in, you can expect to be asked a number of competency based questions.

Group Interviews: What To Expect & Common Questions

While many candidates may be intimidated by the thought of a group interview, they offer a great opportunity to really demonstrate your skills and show how you work as part of a team.

Tips For A Successful Video Interview

Video interviews are being used more and more by employers in the initial stages of the selection process to get to know their candidates prior to meeting face-to-face. So to help you out, here are our top tips for preparing for your next video interview. 

Tips For A Successful Phone Interview

So you’ve submitted a job application and you’ve made it through to the next round of screening: the phone interview.

It’s your first chance to make a good impression and really sell yourself, so performing well in a phone interview is an important skill to work on.

How To Answer Common Job Interview Questions

Job interviews can be frightening, but there are some questions that you can almost always count on being asked. So plan your answers to these common interview questions to give yourself the best chance at landing a new job.

Job Interview Tips and Commonly Asked Questions

Performing well in an interview is an important skill to work on, so here are some tips and techniques to follow in your next interview.